AUTHORIZED NC MEDICAID PROVIDER
Medicaid Home Care in Charlotte, NC
Quality in-home personal care at no cost to eligible North Carolina Medicaid recipients. Bathing, meals, companionship, and help with daily living — all in the comfort of home.
What NC Medicaid Covers for Home Care
North Carolina Medicaid's Personal Care Services (PCS) program and Community Alternatives Program (CAP) provide these in-home services at no cost to eligible individuals:
Personal Care & Hygiene Medicaid Covered
Assistance with bathing, dressing, grooming, and toileting. Our aides help maintain independence and dignity for seniors and adults with disabilities throughout Mecklenburg County.
Meal Preparation Medicaid Covered
Nutritious meals prepared daily in the client's home. We accommodate dietary restrictions and help prevent the malnutrition that leads to costly hospitalizations.
Light Housekeeping Medicaid Covered
Maintaining a clean, safe living environment including vacuuming, laundry, dishes, and bathroom sanitation. A tidy home reduces fall risk and infection.
Medication Reminders Medicaid Covered
Daily medication management support to ensure the right medications are taken at the right times. Reduces preventable ER visits and hospital readmissions.
Mobility Assistance Medicaid Covered
Safe transfers from bed to chair, walking support, and fall prevention. Our aides are trained in proper body mechanics and use of assistive devices.
Companionship & Supervision Medicaid Covered
Ongoing presence for safety and social connection. Essential for individuals with cognitive decline, depression, or those at risk of wandering.
How to Get Medicaid Home Care in Charlotte
The process begins with Medicaid enrollment. Here's how it works:
Enroll in NC Medicaid
Apply through your local Department of Social Services (DSS) in Mecklenburg County or online at ePass. Eligibility is based on income, assets, and medical need. Seniors 65+ and adults with disabilities often qualify.
Get a Physician's Order
Your primary care doctor must provide an order stating that you need personal care services at home. This documents the medical necessity for in-home assistance.
Receive an In-Home Assessment
A state-certified evaluator visits the home to assess the individual's functional limitations and determine how many hours of care are needed each week. This assessment is triggered by the DHB-3051 Personal Care Services referral form — for the correct form and fax number by health plan, see our NC Medicaid PCS referral guide for case workers.
Choose Carolina Home Health Care
Medicaid recipients can choose their provider. Select Carolina Home Health Care — we've been an authorized NC Medicaid provider since 2004. We accept Medicaid transfers from other agencies too.
Care Begins at Home
We create a personalized care plan and match you with a consistent caregiver. Services can begin as soon as the authorization is in place — often within days.
Already on Medicaid but unhappy with your current provider? We accept Medicaid transfers. Contact us to switch →
NC Medicaid Programs We Serve
Personal Care Services (PCS)
The most common Medicaid home care program. Covers hands-on assistance with bathing, dressing, eating, mobility, and other activities of daily living.
CAP/DA Waiver
The Community Alternatives Program for Disabled Adults provides more intensive home care as an alternative to nursing facility placement. Higher service levels available.
CAP/C (Children)
The Community Alternatives Program for Children covers in-home care for medically fragile children who would otherwise need institutional care. We provide in-home aide care for CAP/C children.
Why Charlotte Families Choose Us for Medicaid Care
Consistent Caregivers
We prioritize caregiver continuity. Your loved one sees the same familiar face each visit — not a rotating door of strangers. This consistency is especially important for seniors with dementia or anxiety.
Bilingual Staff Available
Many of our caregivers are bilingual (English/Spanish and other languages), providing comfort to Charlotte's diverse communities. Communication shouldn't be a barrier to quality care.
CHAP Accredited
We hold voluntary accreditation from the Community Health Accreditation Partner — a quality standard that goes beyond basic state licensing requirements. Not all Medicaid providers invest in this level of accountability.
Easy Transfers
Unhappy with your current Medicaid home care agency? Switching is simple. We handle the paperwork and coordinate with the state to transfer your services with no gap in care.
Medicaid Home Care FAQs — Charlotte, NC
Does Medicaid cover home care in North Carolina?
Yes. NC Medicaid covers Personal Care Services (PCS) for eligible individuals who need help with activities of daily living. This includes bathing, dressing, meal preparation, light housekeeping, and mobility assistance. Carolina Home Health Care is an authorized NC Medicaid provider in the Charlotte area.
How do I qualify for Medicaid home care in Charlotte?
You must be enrolled in NC Medicaid, have a medical condition that limits daily activities, and receive an in-home assessment from a state-certified evaluator. Seniors 65+, adults with disabilities, and children with complex medical needs often qualify. Contact us and we can help guide you through the process.
How much does Medicaid home care cost?
NC Medicaid home care services are provided at no cost to eligible individuals. There are no copays, deductibles, or out-of-pocket expenses for Medicaid-covered personal care services.
How many hours of care does Medicaid provide?
The number of hours is determined by the in-home assessment based on the individual's functional limitations and care needs. Hours can range from a few hours per week to full-time support depending on the level of need.
Can I switch my Medicaid home care provider to Carolina Home Health Care?
Yes. Medicaid recipients have the right to choose and change their home care provider at any time. We handle the transfer paperwork and coordinate with the state to ensure no gap in services.
What if I need care but don't have Medicaid?
We also accept VA benefits, private pay, and long-term care insurance. Check your eligibility to see what options may cover your care.
Quality Home Care Shouldn't Depend on Your Income
If you or a loved one is on NC Medicaid, you may already qualify for free in-home care. Let us help you find out.
Or call: (704) 548-8949 Charlotte | (919) 751-4837 Raleigh